Mitey Tick Off For Pets FAQ
Mitey Tick Off is larger than SKUDO and more suitable for medium to large dogs.
1.5 metres around your pets body
The device emits high frequency sound waves (ultrasonic pulses) inaudible to us as well as your pets and other animals.
Dogs can hear around 27,500 hz and cats hear around 30,000 hz while the device operates around 40,000 hz, so this device is inaudible to dogs as well as other pets.
The constant sound waves hit their bodies repelling them from their host. For the ticks, it is like when you are in a room with loud music, so loud all you want to is move away from it. The ticks may wander around on the fur, as if in a drunken state, for a while before jumping off. The device prevents ticks from digging themselves into the skin.
It has been proven in Italian and South American universities to work against ticks. However, there have been no university studies conducted in Australia. We have relied on independent trials and through people using the products and providing feedback as to how it works for them.
Yes. Mitey Tick Off for Pets is safe for cats and small dogs, including puppies and kittens.
The device works 24/7. It is recommended that you keep the device on your pet all the time, as ticks sometimes take a while to jump off their host.
Diagonally right from the speaker on the front of the device is a small hole. Use a paperclip to press into this hole to check if it’s working. A red LED light should flash; this indicates the device is working. Keep in mind that pressing the button discharges the battery. It is recommended to check by pressing the small hole once a week maximum.
The device is fresh water resistant and needs to be dried properly after exposure. It is important to keep device away from salt water, as this may cause the device to stop working. Take the device off your dog when he goes swimming. If accidentally immersed in salt water, rinse under fresh water as soon as possible. Dry the device immediately. Keep in mind that our warranty only covers malfunction under normal conditions.
Attach the device to the supplied split ring. Thread the split ring through the collar and hang the device so the small holes are facing your pet’s fur. DO NOT hang the device from more than one ring, as this makes the device dangle too far down and it will be less effective. It may also dangle into your pet’s food/water which will compromise its ability to work. Keep in mind that our warranty only covers malfunction under normal conditions.
No tick product is 100% effective. We recommend using more than one method of protection during the peak tick season (Spring-Summer).
First contact the shop that you bought it from, or call us on 0432 438 112. If you still have the receipt, you are entitled to a replacement as long as the device was used under normal conditions.
No, it has been tested against fleas and found it is not as effective as we would like it to be. Some people love it while others find it not to be as good as they hoped. It is recommended to regularly clean pets’ bedding, area around bedding and under house, and check for fleas as they remain dormant during inhospitable conditions. Some people have found it worked if used in the beginning of the flea season, however we do not market this device as a flea product.
Yes, the device’s expected life span is 6 months plus.
Purchase a new device. This will ensure the device has the correct battery and prevents small components from being lost. Please do NOT try to open the device yourself.
Yes, we recommend using other tick prevention products in conjunction with the Mitey Tick Off for Pets for better protection of your pets.